Rengxin Beauty & Wellness Sdn Bhd

Business Registration Certificate No.: 202501002562 [1603975-P]
G-10, No 2, Jalan Metro Perdana 6, Taman Usahawan Kepong, 52100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Email: rengxinbeauty@gmail.com
Hotline: +60 11 6771 2186
Website: rengxinbeauty.com

Last Updated: May 2026

---

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the website rengxinbeauty.com, including any enquiries, consultation requests, product purchases, communications, and related services provided by entity["company","Rengxin Beauty & Wellness Sdn Bhd","Malaysia | registration 202501002562"] ("Rengxin", "we", "us", or "our").

By accessing or using our website, submitting any consultation form, purchasing products, or engaging with our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree to these Terms, you must immediately discontinue use of our website and services.

---

2. Eligibility

By using this website, you represent and warrant that:

• you are at least 18 years old, or accessing the website under the supervision of a parent or legal guardian;

• you have the legal capacity to enter into binding agreements;

• all information provided by you is accurate, complete, and current.

We reserve the right to refuse service, terminate accounts, or cancel orders if eligibility requirements are not met.

---

3. Nature of Services

Rengxin provides luxury skincare and wellness products, including but not limited to:

• Rengxin Skin Cream

• Rengxin Skin Lotion

• personalised skincare formulation services based on consultation data

Our services are designed for cosmetic and wellness purposes only.

All product recommendations and consultation outcomes are based on information provided by you and are intended for general skincare support.

---

4. Medical Disclaimer

Rengxin does not provide medical advice, diagnosis, or treatment.

Any skincare consultation, recommendation, or product suggestion provided through our website, staff, or communication channels is not a substitute for professional medical advice.

If you have a medical skin condition or concern, you should consult a licensed medical professional before using our products or services.

---

5. Consultation & Personalised Formulation

Our skincare consultation services may require you to provide personal and sensitive information, including skin condition, lifestyle factors, allergies, and photographs.

By submitting such information, you acknowledge and agree that:

• the information is provided voluntarily;

• it will be used solely for skincare analysis, product recommendation, and service improvement;

• results are subjective and may vary between individuals;

• Rengxin does not guarantee specific outcomes or results.

We reserve the right to refuse or discontinue consultation services where information provided is incomplete, inaccurate, or inappropriate.

---

6. Orders, Payment & Pricing

All product prices are displayed on our website or communicated directly through official channels.

We reserve the right to:

• modify pricing at any time without prior notice;

• correct pricing errors;

• refuse or cancel any order at our discretion.

Where payment gateways are used, transactions are processed via third-party payment providers. We do not store full payment card details.

You agree to provide valid and accurate billing information for all transactions.

---

7. Refunds & Cancellations

Due to the personalised nature of certain skincare products and formulations, all sales may be subject to limited or no refund unless otherwise stated.

Refunds or replacements may be considered in cases of:

• defective products;

• incorrect items delivered;

• verified fulfilment errors by Rengxin.

All refund requests are subject to review and approval at our sole discretion.

---

8. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, product names, formulations, images, design elements, and branding materials, are the intellectual property of Rengxin or its licensors.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written consent from Rengxin.

---

9. User Conduct

You agree not to:

• misuse the website or attempt unauthorised access;

• upload or transmit malicious code, viruses, or harmful data;

• engage in fraudulent, misleading, or unlawful activity;

• impersonate any person or entity;

• use the website for any purpose other than intended skincare and wellness enquiries.

We reserve the right to restrict or terminate access for violations of these Terms.

---

10. Personal Data & Privacy

Your personal data is processed in accordance with our Privacy Policy, which complies with the Personal Data Protection Act 2010 (Malaysia) and, where applicable, international privacy standards such as GDPR.

By using our services, you consent to the collection and processing of your personal and sensitive data for consultation, product development, marketing, analytics, and operational purposes.

---

11. Cookies & Tracking Technologies

Our website uses cookies and similar technologies, including analytics and advertising tools such as Google Analytics, Meta Pixel, and TikTok Pixel.

By using our website, you consent to the use of such technologies in accordance with our Cookie Policy.

---

12. Third-Party Services

Our website may integrate or link to third-party services such as payment gateways, analytics providers, and social media platforms.

We are not responsible for the content, security, or privacy practices of third-party services.

---

13. Limitation of Liability

To the fullest extent permitted by law, Rengxin shall not be liable for any:

• indirect, incidental, or consequential damages;

• loss of data, revenue, or profits;

• adverse reactions arising from product use;

• reliance on consultation or skincare recommendations.

All products and services are provided on an “as is” and “as available” basis.

---

14. Indemnity

You agree to indemnify, defend, and hold harmless Rengxin, its directors, employees, affiliates, and partners from any claims, damages, losses, liabilities, or expenses arising from your breach of these Terms or misuse of the website or services.

---

15. Changes to Terms

Rengxin reserves the right to amend, update, or replace these Terms at any time without prior notice.

Continued use of the website after changes are published constitutes acceptance of the revised Terms.

---

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

---

17. Contact Information

If you have any questions regarding these Terms, please contact:

Rengxin Beauty & Wellness Sdn Bhd
Email: rengxinbeauty@gmail.com
Hotline: +60 11 6771 2186
Address: G-10, No 2, Jalan Metro Perdana 6, Taman Usahawan Kepong, 52100 Kuala Lumpur, Malaysia