Rengxin Beauty & Wellness Sdn Bhd

Business Registration Certificate No.: 202501002562 [1603975-P]
G-10, No 2, Jalan Metro Perdana 6, Taman Usahawan Kepong, 52100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Email: rengxinbeauty@gmail.com
Hotline: +60 11 6771 2186
Website: rengxinbeauty.com

Last Updated: May 2026

1. TREATMENT CONSENT POLICY (INFORMED CONSENT)

1.1 Purpose

This Treatment Consent Policy governs all skincare consultation services, personalised treatment recommendations, and product formulation guidance provided by Rengxin Beauty & Wellness Sdn Bhd (“Rengxin”).

1.2 Informed Consent

By submitting any consultation form, images, or personal skin information, you acknowledge that:

you voluntarily provide your personal and sensitive data;
you understand the purpose is for skincare analysis and cosmetic wellness support;
you consent to Rengxin processing such data for personalised product recommendations;
you are not entering a medical treatment relationship.

1.3 No Medical Guarantee

All recommendations are cosmetic and wellness-based. Results vary by individual and are not guaranteed.

1.4 Customer Responsibility

You confirm that all information provided is accurate and complete.

2. RETURN & REFUND POLICY (SUMMARY ENFORCEMENT)

This section supplements the full Refund & Return Policy.

2.1 Final Sale Principle

Personalised skincare products and consultation-based formulations are final sale and non-returnable.

2.2 Eligible Cases

Refunds may only apply for:

defective products
incorrect shipment
verified fulfilment errors

2.3 No Result-Based Refunds

No refunds are granted based on subjective skincare outcomes or expectations.

3. SHIPPING POLICY

3.1 Delivery Scope

Rengxin provides shipping within Malaysia and selected international regions (subject to availability).

3.2 Processing Time

Orders are processed within standard operational timelines depending on product type:

ready-stock products: standard fulfilment timeline
personalised formulations: extended preparation time

3.3 Delivery Partners

We may engage third-party logistics providers for delivery services.

3.4 Risk Transfer

Risk of loss transfers to the customer upon handover to the delivery carrier.

3.5 Delays

Rengxin is not responsible for delays caused by logistics providers, customs clearance, or external circumstances.

4. PRODUCT & SALES POLICY

4.1 Product Nature

Rengxin products include:

skincare cosmetics
personalised skincare formulations
wellness-based beauty solutions

4.2 Product Representation

Product images, descriptions, and results are for illustrative purposes only.

4.3 Availability

Product availability may change without prior notice.

4.4 Pricing

Prices are subject to change at Rengxin’s discretion.

4.5 No Medical Claims

Products are not intended to diagnose, treat, cure, or prevent any medical condition.

5. TERMS OF USE

5.1 Acceptance

By accessing rengxinbeauty.com, you agree to be bound by all policies within this legal framework.

5.2 Prohibited Use

You may not:

misuse the website
attempt unauthorised access
submit false information
engage in fraudulent activity

5.3 Intellectual Property

All content remains the property of Rengxin Beauty & Wellness Sdn Bhd unless otherwise stated.

5.4 Limitation of Use

The website is intended for lawful skincare and wellness purposes only.

6. PRIVACY POLICY (SUMMARY NOTICE)

Rengxin processes personal data in accordance with PDPA Malaysia and applicable international standards including GDPR principles.

We collect:

identification data
contact information
skin consultation data
technical and analytics data

We use data for:

skincare consultation
personalised recommendations
marketing (where consented)
analytics and service improvement

For full details, refer to the full Privacy Policy document.

7. MEDICAL CONSULTATION POLICY & DISCLAIMER

7.1 No Medical Services

Rengxin does not provide medical, dermatological, or clinical diagnosis services.

7.2 Cosmetic Purpose Only

All consultation and recommendations are for cosmetic skincare and wellness purposes only.

7.3 Professional Advice

Customers are advised to consult licensed medical professionals for skin diseases or medical conditions.

7.4 No Liability for Reactions

Rengxin shall not be liable for any skin reaction, irritation, or adverse effect resulting from product use.

7.5 Individual Variation

Results may vary significantly between individuals due to biological and environmental factors.

END OF POLICY SUITE

This document forms part of Rengxin’s official legal and compliance framework and should be read together with all related policies published on rengxinbeauty.com.