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Treatment Consent Policy (Informed Consent)
PUSAT RAWATAN TRADISIONAL RENGXIN Beauty & Wellness SDN BHD is committed to providing clear information and customer understanding before any skincare or wellness service is performed.
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Customer Acknowledgement
By agreeing to use our products or services, customers confirm that:
They have received clear and understandable information regarding their skin concerns, skincare goals, recommended products, or wellness service options.
They understand the expected process, estimated timeframe, possible skin sensitivities, service recommendations, and related costs where applicable.
Any questions regarding products or services have been addressed appropriately.
Participation in any skincare or wellness service is voluntary.
Individual experiences and results may vary depending on skin condition, lifestyle, personal care habits, and product compatibility.
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Customer Rights
Customers have the right to:
Receive clear and transparent information before deciding to use any product or service
Request additional explanation if any information is unclear
Know general information about the service or consultation process
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Our Responsibilities
Provide information in a clear, professional, and understandable manner
Only proceed with services after customer confirmation and understanding
Maintain reasonable confidentiality of customer information in accordance with applicable regulations
Provide follow-up support related to product or service usage when appropriate
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Important Notes
Results and experiences may vary for each individual.
We do not guarantee identical outcomes for all customers.
Customers are encouraged to follow product usage instructions and skincare recommendations appropriately.
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Forms of Confirmation
For standard skincare or wellness services, confirmation may be provided verbally or electronically.
For selected services, additional written confirmation may be requested where appropriate.
Email: rengxinbeauty@gmail.com
Phone: +60 11-6771 2186