Privacy Policy

PUSAT RAWATAN TRADISIONAL RENGXIN Beauty & Wellness SDN BHD is committed to protecting the privacy and personal information of all customers and website visitors.

1. Information We Collect

We may collect the following types of information:

Personal Information: Full name, date of birth, gender

Contact Information: Email address, phone number, shipping address, and billing address

Account Information: Username, password, and order history

Technical Information: IP address, browser type, device information, cookies, and website browsing activity

2. Purpose of Collection

Your information may be collected and used for the following purposes:

Processing orders and arranging product delivery

Providing customer support and personalized product or wellness recommendations

Sending order updates, promotional offers, and wellness-related information

Improving website performance, products, and services

Responding to customer inquiries and support requests

Complying with applicable legal obligations

3. Information Sharing

We do not sell, rent, or share personal information with third parties for marketing purposes.

Information may only be shared under the following circumstances:

With trusted service providers such as shipping carriers and payment processors to support business operations

When required by law or authorized legal requests

To protect the rights, property, or safety of our company, customers, or the public

4. Payment Security

All payment transactions are processed through secure and encrypted payment providers.

We do not store complete credit card or banking information on our servers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve browsing experience, analyze website traffic, and personalize website content.

Customers may manage or disable cookies through browser settings at any time.

6. Data Security

Reasonable security measures are implemented to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no internet transmission or electronic storage method is completely secure.

7. Your Rights

Customers have the right to:

Access, update, or correct personal information

Request deletion of personal data where legally permitted

Withdraw consent from promotional communications

Submit concerns regarding data handling practices

To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

Any updates will be posted on this page with the revised effective date.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email: rengxinbeauty@gmail.com

Phone: +60 11-6771 2186